Joe perry L.B part II

This is information about lost business and the responsibilities of everyone in the company. Danger signs need to be posted in the office and on every CSR's truck. CSRs need to report specific issues to their manager immediately. These issues include employees not wearing their garments, canceling garments, sharing an account with a competitor, and customers asking about their SRA expiration. Other issues include jobs being cut, not ordering garments for new hires, changes in customer attitude, and various customer actions. The sales and service team needs to take immediate action in certain situations. It is important to print out the form and ensure that it is in every truck. This is lost business, CPP 71.06, referring also to a SharePoint drive form. So it is everybody's responsibility, right? So this sign needs to be posted in the office, also on every CSR's truck, right? These are danger signs, right? And your CSRs are seeing these customers about 52 times a year. So they need to report any of these seven for report to manager immediately, employees not wearing their garments, canceling garments, sharing an account with a competitor, customers asking when their SRA expires. And remember, we hand deliver those requests. We don't mail them. We don't email them. They're hand-delivered. Jobs being cut and not being replaced, not ordering garments for new wears, customers change of attitude towards the CSR or company, again, that's building a relationship with the customer. Immediate actions by you, the sales and service team, SSM, customer refuses delivery, proposal from competitors, samples for competitors, customer wants to cancel, accounts measured for new garments, customer asking when the SRA expires, new owner, manager, or purchasing agent, always have to be careful of that because they think they can make changes and don't know about a new SRA that they are currently under, customer will not renew, and obviously, customer refuses to pay. So make sure you print out this form. Go over it with your CSR team and make sure that it is in every truck.