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Hello? Hello? Hello? Is this Norton? Mr. Ho, may I help you? Yeah, I was just wondering if I could cancel my subscription because I got a notification that it was going to renew. Okay, just hold on. Hello? Hello? Hello? Sir, which subscription plan are you choosing right now? Probably the five-year. Okay, just hold on the line, please. Firstly, I want your email. What's your email? Give me your email again. It's maxwell.007 or smart007 at protonmail.com. Okay, can you please repeat again your email? Okay, it's maxwell.007. Okay, it's maxwell.smart007 at protonmail.com. Okay, just hold on the line, please. And your number is 778-764-5784, am I right? Yeah. It's 778-764-5784. I activate your five-year? Yeah, five-year, if that's possible. Yeah, definitely. Could you please spell that before your email? It's N-A. Pardon? Hold on. I can hardly hear you there. Okay, what did you say? Could you please spell that before your email? It's N-A. Okay, hold on. Let me log into it, and I'll read it out properly. Okay, because I want to send a five-year invoice to your email, so that's why I want to. So just hold on. I send the invoice in your number, okay? Okay, so Maxwell, it's M-A-X-W-E-L-L dot smart, and then 007 at protonmail.com. P-R-O-T-O-N. Yeah, protonmail.com. All one word. Okay, I'll repeat again your email. It's M-A-X-W-E-L-L dot smart, 007 at protonmail.com. You got it. You got it right on the money. Okay. It's M-A-X-W-E-L-L dot smart, 007 at protonmail.com. But it's not working. Why? What do you mean it's not working? Okay, just hold on. Let me check. Repeat again your email, please. It's M-A-X-W-E-L-L dot smart, 007 at protonmail.com. Just hold on the line, please. Your number is 177876, sorry, 7787645784 for five years. For the amount, I don't remember the amount. What's the amount? It didn't specify the amount. It just said there are two different packages. Okay, the one is three years for 199. The second one, just hold on. Let me check. Okay, the second one is $230. Okay, the second one is $230. Okay, the second one is $230. Okay, the second one is $230. Okay, the second one is $230. Okay, the second one is $230. Okay? Okay. Yeah, just hold on the line. M-A-X-W-E-L-L, S-M-A-R-T, 007 at P-R-O-T-O-N, M-A-R-L dot com. Yeah, and don't forget the dot between the Maxwell dot smart. It's three zeroes or two zeroes? Two zeroes. Okay. Another customer called me also. Just hold on the line, please. This number is registered to your Amazon Prime account? Yes. Okay. Answer, definitely, right now I activate your plan, and the next time you are facing any problem through Prime, you can call me back. Okay? Oh, awesome. Yeah, definitely. All these other places make it so hard to get a hold of you. Yeah. Yeah. Yeah. Yeah. Just hold on. I activate your plan right now. Okay. Thank you. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. Bye. 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