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Angelo Colallilo, VP at Complete Purchasing Services (CPS), credits the company's culture of respect and empathy for its long-term retention. He emphasizes gratitude, kindness, and understanding employees' needs. CPS extends this philosophy to clients through education and training events, creating a family-like environment. Angelo highlights the importance of welcoming onboarding processes and empathetic conflict resolution. He believes kindness is a strategic advantage for his company.
