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The speaker emphasizes the need to customize and test OIM before deploying it. They mention that this process is not a one-time thing and can be challenging when done across multiple environments. They compare it to herding cats. You've got to customize OIM. Give it a test run, and then deploy it. But let's not forget, this isn't a one and done deal. You're doing this across multiple environments. Small tweak, big hassle. It can feel like herding cats. You've got to customize OIM. Give it a test run, and then deploy it. But let's not forget, this isn't a one and done deal. You're doing this across multiple environments. Small tweak, big hassle. It can feel like herding cats.