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When assessing a patient's mental status, it is important to gather information from their caregiver or loved ones to understand what is normal for them. As a patroller, it is crucial to approach the patient's caregiver to obtain complete information using the S-A-M-P-L-E method. Additionally, check if the patient has any medic alert tags. It is important to be gentle and ask for permission before touching the patient, as they may be anxious about further pain. Other patrollers should also follow this approach. It is important to be prepared to treat for seizures if needed. When determining the mental status of a patient, ask their caregiver, family or friend what is normal for this cyclist. As the patroller, seek out the caregiver of this patient to get the complete sample S-A-M-P-L-E information. Make sure to check for medic alert tags. Keep in mind, these cyclists may be anxious that your treatment will cause further pain, so be gentle. Ask permission before touching them. Make sure to have other assisting patrollers do the same. One should note that patrollers will need to be prepared to treat for seizures if necessary.