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cover of final with a rant at the end
final with a rant at the end

final with a rant at the end

James Wilkinson

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Heed is a communication platform that helps capture the attention of your team. It offers a dynamic notification system that streamlines processes, targets users, and provides analytics. The platform allows you to create and customize messages, select recipients, and schedule delivery. Approvers can review and approve messages before they are sent. The notifications appear on users' desktops, and they can engage and dismiss them. Analytics are available to assess audience engagement and export data for analysis. Heed aims to improve internal communications and empower decision-making. In a world brimming with information, capturing your team's attention is crucial. Welcome to Heed, the communication nexus that ensures your message not only reaches but resonates with your audience. Today we're diving into Heed's dynamic notification system, showcasing how it streamlines processes, precisely targets users, and provides invaluable analytical insights. From desktop pop-ups to integrated messages within Microsoft Teams. Today our focus is sending a survey, a crucial tool for engagement. We start in the message builder with a template, prepping the survey's content and design. Now let's tweak this template, tailoring it to its audience. Making changes is simple and managed seamlessly in the platform. Check the information, make stylistic changes as required, and get it ready for delivery. Recipients' lists can be large or small in reach, from ad hoc groups, or you can select users individually. Here we're going to select a couple of targets, in this case, London and New York users. Chosen recipients locked in, we push the message forward for approval. Heed makes it simple to navigate the submission wizard. We ensure every detail is precise, from recipient confirmation to display settings. The scheduling tool gives us flexibility, from instant delivery to future data alerts. Now the message has been fully edited and customized by the message creator. This is now ready for the next part of the demonstration. Let's switch perspectives to the message approver. Approvers are alerted to new messages waiting for their verdict. They jump into the admin portal to dissect the content. Content and survey questions reviewed, they get a preview of the notification's appearance. Satisfied, the approver greenlights the message, sending it into the digital realm. With the approval granted, the message embarks on its journey to the end user. On the end user's end, the notification makes its debut, spanning across all and any desktops. When this message arrives, you can approve or reject the message directly within the notification. But for today, let's jump into the admin portal to dissect the content. The user engages, interacts, and upon completion, dismisses the notification universally. Revisiting the message creator, we pivot to analytics. It's time to decipher the data. How did our audience engage with our survey? We assess responses with the option to export data for deeper analysis. The analytics dashboard reveals patterns from engagement metrics to the pulse of ongoing notifications. And for the granular enthusiasts, the update log offers a micro view of individual interactions. With Heed's targeted notifications and real-time analytics, you're not just sending messages, you're starting conversations and empowering decisions. As we wrap up, remember, Heed's platform represents the pinnacle of internal communications. Blending intimacy with impact and insight with action, thank you for exploring its transformative potential with us. Together, we'll deliver a new era of communication clarity with Heed. Oh, it took forever, Stephen. I hope that's okay.

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